Privacy Policy

1. Who We Are

This website is operated by Freedom Fabricators Inc. Throughout this Privacy Policy, the terms “Freedom Fabricators,” “we,” “us,” and “our” refer to Freedom Fabricators Inc. The terms “you,” “your,” “visitor,” “customer,” and “user” refer to anyone who visits this website, submits information, contacts us, or uses our services.

Freedom Fabricators provides metal fabrication, machining, welding, bending, cutting, finishing, inspection, CAD/CAM support, and related fabrication services. This website is intended to help visitors learn about our services and contact us for business inquiries, quote requests, and project support.

2. Information We Collect

We may collect information that you voluntarily provide when you submit a form, request a quote, contact us, call us, email us, send us a text message, or otherwise communicate with Freedom Fabricators.

This information may include:

• Your name
• Company or organization name
• Email address
• Phone number
• Project details or service requested
• Messages, notes, questions, or comments you submit
• Drawings, photos, specifications, or files you may provide for project review
• Billing, shipping, pickup, or delivery information if needed for an accepted project
• Any other information you choose to provide

We may also collect limited technical information automatically when you visit the website, such as browser type, device type, IP address, pages visited, time spent on the site, referring website, and general website usage information.

3. How We Use Information

Freedom Fabricators uses collected information for legitimate business purposes, including:

• Responding to contact form submissions and quote requests
• Communicating with you about your inquiry, project, order, or service request
• Reviewing drawings, files, specifications, materials, or project requirements
• Preparing estimates, quotes, proposals, invoices, or project documentation
• Scheduling calls, meetings, pickups, deliveries, or service-related follow-ups
• Providing fabrication, machining, welding, bending, finishing, or related services
• Improving website performance, usability, security, and user experience
• Sending transactional messages related to requested services
• Sending marketing or promotional messages only where permitted or consented to
• Maintaining business records and complying with legal, tax, accounting, or operational requirements
• Protecting our website, systems, business, customers, and users from spam, fraud, abuse, or security threats

4. Contact Forms and Quote Requests

When you submit a form through this website, the information you provide may be sent to Freedom Fabricators by email, stored in the website’s form entry system, or processed through website tools used to manage inquiries. We use this information to review your request and respond appropriately.

5. Phone, Text Message, and Email Communications

If you provide your phone number or email address, Freedom Fabricators may contact you regarding your inquiry, quote request, project, order, account, scheduling, service request, or other business-related matter.

Communications may include phone calls, emails, and text messages. Message and data rates may apply for text messages. Message frequency may vary depending on your inquiry, project, or communication history.

Transactional Communications

Transactional communications may include responses to your inquiry, appointment reminders, quote discussions, order confirmations, project updates, delivery or pickup coordination, account notifications, and other service-related messages.

Marketing Communications

If you consent to receive marketing or promotional communications, we may send information about services, updates, offers, capabilities, or business announcements. You may opt out of marketing messages at any time.

For text messages, you may reply STOP to opt out or HELP for help. For marketing emails, you may request removal by using any unsubscribe method provided or by contacting us directly. Opting out of marketing communications may not prevent transactional or service-related communications where permitted by law.

6. Cookies, Analytics, and Website Tracking

This website may use cookies, tracking technologies, analytics tools, embedded media, plugins, or third-party scripts to help the site function, measure performance, understand visitor behavior, improve content, and protect the site from abuse.

These tools may collect information such as:

• Pages visited
• Device and browser type
• Approximate location based on IP address
• Referral source
• Session activity
• Interactions with forms, links, buttons, maps, videos, or embedded content

You can usually control cookies through your browser settings. If you disable cookies, some website features may not function properly.

7. Third-Party Services

Freedom Fabricators may use third-party service providers to operate the website, process forms, manage email, monitor website performance, improve security, provide maps, display reviews, embed media, support analytics, host website files, or help us communicate with customers.

Examples may include, but are not limited to:

• Website hosting providers
• WordPress, Divi, and website plugins
• Gravity Forms or other form tools
• Email delivery or SMTP services
• Spam prevention and security tools
• Google Analytics, Google Search Console, Google Maps, or related Google services
• Review widgets, social media platforms, or embedded video services
• Cloudflare, firewall, CDN, or performance tools

These third parties may collect, process, or store information according to their own privacy policies and terms. Freedom Fabricators is not responsible for the privacy practices of third-party websites or services.

8. How We Share Information

Freedom Fabricators does not sell your personal information for money. We may share information only when necessary for legitimate business, operational, legal, or service-related purposes.

We may share information with:

• Employees, contractors, or team members who need the information to respond to your request or support your project
• Vendors, suppliers, delivery providers, or subcontractors when needed for a project or service request
• Website hosting, security, analytics, email, form, or technology service providers
• Payment, accounting, legal, insurance, or business support providers when applicable
• Government, regulatory, legal, or law enforcement authorities when required by law
• Other parties when necessary to protect rights, safety, property, security, or prevent fraud or abuse

9. Data Security

We take reasonable steps to protect information submitted through this website and related business systems. These steps may include secure website connections, access controls, security plugins, spam protection, backups, hosting safeguards, and other security practices.

However, no website, email system, text messaging system, internet transmission, plugin, or storage method can be guaranteed to be completely secure. You submit information at your own risk.

10. Data Retention

Freedom Fabricators may retain submitted information for as long as needed to respond to inquiries, complete projects, maintain business records, comply with legal or accounting obligations, resolve disputes, enforce agreements, protect security, and operate the business.

Form entries, emails, quote requests, project files, invoices, and business communications may be retained for operational, legal, tax, or recordkeeping purposes unless deletion is required by applicable law.

11. Your Choices and Privacy Requests

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also ask us to stop sending marketing communications.

To make a privacy request, contact us using the information at the bottom of this page. We may need to verify your identity before completing certain requests. Some information may be retained where required or permitted for legal, tax, security, business, or recordkeeping reasons.

12. Children’s Privacy

This website is intended for business and general audience use. It is not directed to children under the age of 13, and Freedom Fabricators does not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this website, please contact us so we can review and address the issue.

13. Links to Other Websites

This website may include links to third-party websites, social media platforms, review platforms, maps, videos, or other external services. We are not responsible for the content, security, terms, or privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

14. Terms and Conditions

This Privacy Policy should be read together with our Terms and Conditions, which explain additional rules and limitations related to website use, quotes, project requests, communications, and services.

Please review our Terms and Conditions for more information.

15. Changes to This Privacy Policy

Freedom Fabricators may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date or last updated date. Your continued use of the website after updates are posted means you accept the updated Privacy Policy.